Incorrect Occupancy Disclosure
One of the biggest issues insurers encounter is properties being declared as:
- Standard residential lets
- HMOs
- General supported housing
without properly explaining the type of residents and support being provided.
Accurate disclosure is essential.
Failing to Explain Support Services
Insurers need clarity regarding:
- Whether staff visit the property
- Overnight supervision arrangements
- Support levels provided
- Local authority involvement
- Resident vulnerabilities
The more information provided upfront, the smoother the underwriting process tends to be.
Inadequate Liability Cover
Some providers focus only on buildings insurance and overlook:
- Public Liability
- Employers’ Liability
- Professional Indemnity
- Abuse Cover
These covers can be extremely important where vulnerable individuals are involved.
Choosing the Cheapest Policy
Policies can vary significantly between insurers.
Cheaper cover may include:
- Lower liability limits
- Restrictive wording
- Exclusions
- Limited abuse cover
It is important to review the quality of cover rather than price alone.
Working With Specialist Brokers
Supported accommodation is a specialist sector that requires careful presentation to insurers.
At SRS Insurance, we assist supported living providers, landlords, charities, and housing organisations across the UK with tailored insurance solutions.
Speak to a Specialist Broker
At SRS Insurance, we help supported living providers arrange specialist insurance tailored to their operations.
